Shipping policy

How much is shipping and handling?
Shipping and handling will depend on the weight of the items and the size of the box and will be determined when the order is placed. 

Where do you ship items to?
At this time, we can only ship within the continental United States.

How long will it take to receive my item?
Most items will be received within 5-7 business days of placing the order via UPS Ground. Orders can be expedited for an additional cost.

My package never arrived, what do I do now?
We are not responsible for a wrong shipping address if you provided incorrect information. If your tracking information says the product was delivered, we ask that you file a claim with UPS.

How do I track my package?
You can reference your ‘Item Has Shipped’ email. Tracking numbers are provided in your email when your item/s ship/s from our warehouse.

Can you ship ice cream?
Unfortunately, our ordering system is not set up to ship ice cream at this time. 

What is your policy on Shipping Fee Refunds?
Shipping Fees and Shipping Fee refunds for returns are evaluated on a case by case basis.